Direct contact with the sales representative · WhatsApp
BRL
Sales representative: Fernanda Walter

FAQ

How to buy, pay for, receive and care for an artwork.

Buying

How do I buy an artwork?

On the artwork's page, tap Acquire. The sales representative will confirm availability, send you the final price and the payment link, and arrange delivery with you.

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Can I reserve an artwork before deciding?

Sim. A obra fica reservada mediante sinal. Prazo e valor do sinal são combinados com a representação comercial.

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Can I make an offer on the price?

Yes. On the artwork's page, use Make an offer. The sales representative will reply in consultation with the artist.

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Payment

Which payment methods are accepted?

In Brazil: credit card, Pix and bank transfer. Outside Brazil: international credit card, PayPal and international bank transfer.

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Can I pay in instalments?

Sim. No Brasil, no cartão de crédito. O número de parcelas é combinado com a representação comercial.

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Does the price include shipping and duties?

Yes. The price already includes packing, insured shipping and, for international purchases, import duties. There are no extra charges on delivery.

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Shipping and delivery

Do you ship to other cities and abroad?

Yes. We ship throughout Brazil and abroad, by carrier, with tracking and insurance for the full value of the artwork.

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How is the artwork packed?

In professional packaging, designed to protect the painting in transit, with insurance for the full value of the artwork.

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What if the artwork arrives damaged?

Avise em até 48 horas depois da entrega, com fotos. Oferecemos o reparo profissional ou o reembolso integral.

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Returns

Can I return an artwork?

Sim, em até 14 dias depois da entrega, com a obra na embalagem original e sem danos. O reembolso sai em até 14 dias depois que a obra chega de volta.

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Authenticity

Does the artwork come with a certificate of authenticity?

Yes. Every artwork comes with a certificate hand-signed and dated by Marcus Yabe, with the artwork's details and image.

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Commissions

Can I commission an artwork in a specific size?

Yes. Size, palette and theme can take their cue from your space. The conversation begins on the commissions page.

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View in a room

How can I see the artwork on my wall before buying?

On each artwork's page, the In a room view shows the painting to scale in a living room, a study or a bedroom. To see it on your own wall, send a photo through our art advisory.

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Can't find the answer you need?

Speak directly to the sales representative.